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IntelliGov Citizen Services
The best way to manage your government with accurate, integrated, up-to-the-minute information
IntelliGov helps local officials more effectively manage their jurisdictions and satisfy their constituents by giving them the business intelligence they need. IntelliGov integrates information from all governmental departments into a single digital dashboard that gives managers real data in real time so they can hold department heads accountable, better manage vendors, and correlate trends in seemingly unrelated data. Because IntelliGov is a proven off-the-shelf product, it costs 1/10 th the price of traditional CitiStat solutions and can be implemented in fewer than 90 days.
The Intelligov Citizen Services Tracker is branded to
match your city's look and feel
Better manage your city
Many leaders operate in the dark because they do not have accurate intelligence about their government. They shouldn't have to rely on hunches and guesses rather than facts and figures simply because they don't have a means to aggregate governmental data in real time.
IntelliGov solves this problem by seamlessly integrating all backend systems into a single, powerful data warehouse that gives leaders real-time access to unfiltered data so they can see what's really going on. This helps them address both known and unknown problems, govern more efficiently, and satisfy city residents.
Besides being used to define more effective strategies and tactics, IntelliGov provides for more cost-effective financial planning by identifying redundancies between departments that can be eliminated to save money. IntelliGov is also a terrific budgeting tool.
Respond to citizen needs in a more timely fashion
IntelliGov makes it easy for citizens to get the services they need by providing a simple-to-use, web-based system that allows them to enter problems such as potholes, street light outages, and much more 24 hours a day, seven days a week.
Citizens can then track problems to their satisfactory conclusions. If an issue is not resolved in the time allotted by the city, IntelliGov automatically emails administrators so they can take action. With IntelliGov, government services run much more effectively and efficiently which leads to greatly increased citizen satisfaction, both with the city and its leaders.
Hold department heads accountable
IntelliGov helps leaders hold department managers accountable for how they are accomplishing their departments' missions. Because the product automatically integrates all internal databases into one cohesive and flexible data warehouse, managers get immediate access to real data in real time. No more hunches, guesses, or inaccurate information. IntelliGov makes it possible for leaders to make truly informed decisions about their government.
Real-time data, anywhere, anytime
IntelliGov gives administrators accurate business intelligence that can be sorted and analyzed however needed. One of the product's most powerful features is the ability to correlate trends from seemingly unrelated information.
For example, every city struggles to address crime. With IntelliGov, administrators can examine the relationship between street lamp outages and stolen cars in a specific district. By getting this accurate, real time data, public works employees can make the necessary repairs and reduce crime at the same time.
Best of all, IntelliGov is available anywhere, anytime via the Internet. A local official can literally follow the pulse of the city from his home office or from around the world.
Proven technology, quickly deployed
For the past 20 years, the world's most sophisticated businesses have depended daily on data warehousing to run their critical operations. Corporations use this indispensable technology for customer relationship management, corporate asset management, trending analyses, and much more.
For the first time, IntelliGov brings this remarkable and proven technology to the governmental world. IntelliGov integrates 60 to 80 separate data streams from internal government databases into a single, integrated data warehouse with an easy-to-use digital dashboard.
Every administrator has vast experience with custom-built software products and he or she knows full well that they are difficult to use and expensive. Not IntelliGov. It is the first and only commercial-off-the-shelf software product available for cities that want CitiStat-like functionality enjoyed by the Baltimore city government. IntelliGov requires NO custom development and can therefore be implemented in only 60 to 90 days , unlike custom software products which can take over a year to implement.
Intelligov Software's technology, which is fully operational in Somerville, MA, is a vital tool used by the Mayor. As a key government official says, From the very beginning, this technology has made a huge difference for the City of Somerville. We're already seeing a substantial return on investment, a dramatic reduction in citizen calls to our call center, and greatly improved city services. We can't say enough about Intelligov. |
Best of all, it’s affordable
The best news for local governments is that IntelliGov is very affordable,
costing 1/10 th the price of other CitiStat products. For the first time,
cities can experience the success of cities like Baltimore and New York
– but for literally a fraction of the cost and with overwhelmingly
better underlying technology, too.
Ready to make your city intelligent?
Contact Intelligov Software today at 410-953-0100 or info@intelligovsoftware.com. In less than 60 days and for 1/10th the cost, we'll implement this incredibly powerful solution in your jurisdiction so you can better manage your government – and make your citizenry happier, too.
410-953-0100
info@intelligovsoftware.com